Customer Testimonials
My father was among the very first customers who enthusiastically purchased the debut (2014) Ghibli when Maserati Tampa was under Reeves' ownership. Tom Heinz (who also special ordered our racing yellow Porsche from Stuttgart when he was at Reeves Porsche) accommodated our Maserati sale, and Dennis in Sales and Tracy in Service demonstrated superb customer service. Overall, any subsequent interaction with staff was a pleasant experience. Two additional family Maseratis later and with new personnel and management - the quality and professionalism of this dealership and service remain outstanding, and have generated -- earned - consistent loyalty from this family.
I just got a car from Maserati of Tampa, it was the best experience at the car dealership I’ve ever had. Talih is my sales guy, he is knowledgeable, kind and caring. Chris the General Manager is very nice too ❤️
I recently made a purchase and received excellent customer service from Talih Harfouch. This is both for the purchase and after. I had a couple of items requiring attention and he made it very easy to resolve and make sure I was taken care of. I would highly recommend Maserati of Tampa and the Morgan group overall.
Alex in serviced saved the day!
On a road trip I ended up with a flat tire On the highway.
After many phone calls with no one having my tires in stock, he not only fit me into the service schedule gave me a rental car and loaded me up with some snacks for the 3 Hour drive home when the service was complete.
He and his team were so amazing that I would buy another Maserati, just knowing that that team would be taken care of my vehicle and taken care of me and an emergency.
If you’re in ... Read More Google - Mar 6, 2025
I have had all of my Maserati vehicles serviced here. It has always been a great experience. The service staff has consistently been friendly, honest, knowledgeable and professional. I started bringing my cars for service back when Jaime Dobson and Tracey Rollinson were in the service department. They were always great! It was always a pleasure to work with Tracey as my service advisor. My current service consultant is Zakar Nathaniel. It is an absolute pleasure to work with him. He ensures that you are pleased with the service you receive. Zakar is in keeping with the tradition of Five ... Read More Google - Jan 22, 2025
Great buying experience. Ahmad did an excellent job providing answers, making us feel comfortable, and waling us through the buying process.
Tahli is the best salesman I have ever known in all my years of making vehicle purchases. He is kind, considerate, and most of all honest beyond what you would expect from a car salesman. His attention to details is impeccable. If he says it's true, it is. He's one of a kind! Ask for Tahli when you call Maserati of Tampa and you will be amazed at the level of professionalism you get! Thanks again Tahli!
Today I had the best experience I’ve ever had buying a vehicle in my entire 51 years. I dealt with Chris Rogers, Benny Perez, and Cesar in finance. This operation is top-notch class act. The most non haggle experience I’ve ever had in buying anything honestly. They worked with me on my trade-in at a fair price. I left the dealership very pleased and will return for sure in the future for my next Maserati purchase. I don’t care if you live in Miami or New York City it’s worth driving to Maserati of Tampa for a ... Read More Google - Sep 21, 2024
The general manager Chris is the best person in customer service, in explaining in detail all the problems or opportunities you have. I recommend him 100%. I had a problem and he solved everything for me. THANK YOU CHRIS, you are the best.
Loved working with this dealership I could not recommend enough!!!! Chris Rogers was the manager that helped us he was very professional and fair. Great experience!!!
Maserati Tampa has given me the best car buying experience I have ever had. Tahli was very knowledgeable and made the process a breeze. I am so happy with my new vehicle and very grateful to Maserati Tampa!
I recommend this dealership. The people there are one of the most welcoming people that I have ever met. They are all so very nice. They work with you and get you what you want. Benny and Ceasar were awesome! Thank you 😊
Really appreciate Chris Frazier and his team for making the sale of my wife's vehicle seamless. They gave us a fair offer and made the process painless. Highly recommend!
Maserati Tampa a GEM 💎 this team goes above and beyond to please their customers, their service is A1!! Im the lucky one to have found them’
My experience at this Maserati dealership was the best ever!! Zacar and his team went above and beyond to assist me with the service on my vehicle. I had quite a complicated situation from the convertible soft top to the computer to the floorboard from water damage.
When finished it it came back to me like brand new” they found every issue as I requested , they kept me notified every step of the way, even including videos. The professionalism at Morgan, Maserati Tampa is better than I’ve seen anywhere.
This dealership will be the only place I ever service ... Read More Google - May 25, 2024
I recently had the most incredible experience at Maserati of Tampa Bay, and I felt compelled to share my heartfelt gratitude. From the moment I walked through the doors, I was greeted with a warm welcome and an atmosphere that exudes luxury and sophistication.
The team at Maserati of Tampa Bay went above and beyond to ensure my experience was nothing short of exceptional. Their professionalism, knowledge, and genuine passion for the brand were evident in every interaction. They took the time to understand my needs, answer all my questions, and guide me through the entire process with patience and ... Read More Google - May 24, 2024
My experience at this dealership was wonderful! The salesman, Talih, was so nice and pleasant to work with. Great customer service was given from the initial contact to the close of the deal..actually even after we left. The finance manager was also very pleasant and made our transaction easy. I would recommend this dealership because of the excellent customer service that my husband and I received.
It has been my preference to establish a home for my automotive sales & servicing needs and luckily found just that in the Tampa Maserati dealership. It was perhaps fortuitous, because I first actually visited the sister-dealership of Tampa Porsche next door. But due to a regrettable customer experience at Porsche, I’ve now found that home in the management and staff of Tampa Maserati and couldn’t be happier.
This is a relatively small dealership office in size and the showroom area is temporarily limited while current construction is underway to expand the dealership presence. But what the location ... Read More Google - Apr 10, 2024
Phenomenal experience! Staff is very experienced, courteous, and very professional. Expedited process from start to finish. Highly recommend!
Bought my wife a car from this dealership today. The BEST car buying experience we've ever had. Benny was such a pleasure to work with. Manny & Ceasar were fantastic as well. I will recommend these guys to everyone. Thank you again Benny, Manny & Ceasar. You guys are amazing!
Brought my new Quattroporte bought at different dealer for service. Z was beyond helpful in a bad situation caused by other dealership. Wish all dealers had this level of customer service.
Excellent concierge service from Zakar N. I was kept informed as vehicle was serviced and I am pleased with performance and the courteous staff.
So impressed with the professionalism, as well as the surprisingly friendly family atmosphere of this high end dealership. Chris Rogers and Caesar Elchamaa were great to work with.
Zakar and GM took great care of me and my MC20. Highly recommended
(Translated by Google) Incredible experience buying my new car. Benny provided us with dedicated and friendly attention all day, Chris treated us excellently, and Ceasar made the process of signing documents fun with his friendly smile. Despite living in Naples, this room in Tampa with the largest inventory is worth a visit. Grateful and happy with our choice! The only thing I was missing was a coffee LOL.
(Original)
Increíble experiencia al comprar mi carro nuevo. Benny nos brindó atención dedicada y amigable todo el día, Chris nos trató excelentemente, y Ceasar hizo el proceso de firmar ... Read More Google - Nov 12, 2023
Awesome dealership!went to look at grecale and my salesperson cerena was awesome.no lies to get me to dealership.was able to get the car I wanted at a great price and was able to get what I wanted for my truck.no crazy dealer fees.the communication was superb.worked with me on everything.just an awesome experience compared to other dealers I have been to.sales manager was also great to work with.and love my 2023 grecale!!
There has been a noticeable difference in customer care since Maserati Tampa was sold by Reeves Import to Morgan Auto. You can no longer speak to the Service Department directly, and they only text you now.
I recently purchased my lease and the sales team made promises that were not followed through on (technical tire issue, seat repair and detailing). The service department then had my vehicle for two weeks (planned in advance with them) without performing any work. When ready to pick up, they then updated me that nothing was performed during the two weeks and that it would ... Read More DealerRater - Aug 16, 2023
Phenomenal dealership and amazing service team! Showroom is clean, service guys are very accommodating and transparent, location is convenient, and most of all, the cost of vehicle maintenance is extremely reasonable. Would recommend this dealership to anyone who owns a Maserati or Alfa Romeo!
About two months after purchasing a 2017 C7 Corvette Grand Sport from this location, I had a bad vibration when I applied my brakes. I called twice to confirm they could resurface my slotted rotors, and after driving 1hr 30mins, I get there only to be told they could not resurface my rotors. Now I am left with buying new front and rear rotors and pads, and it is going to cost me $47xx.xx.
Had they checked this pre-owned vehicle out completely, I would not be dealing with a heavy pulsation when applying the brakes.
If you buy a pre-owned ... Read More DealerRater - Jun 22, 2023
I have taken our Maserati's for service at Maserati Tampa over the last few months. They have treated my wife and I with the utmost respect as service customers, greeting us with warmth, smiles and good humor. Sales Manager's Joe Cruppi (Veteran Maserati Aficianado! Nothing that this Gentleman doesn't know about the Marque!) and GSM Chris Rogers, have handled our requests with grace, kindness and speed. Service Writer, Zakar Nathaniel, has been most attentive to our needs, also being so courteous and kind. Class act! All great assets to the Morgan family! I would highly recommend the ... Read More Google - Apr 13, 2023
I visited Maserati yesterday to have a “scuff” on my BMW repaired. I’m Canadian and purchased my car in Canada. BMW Tampa referred me to Maserati. Steve and Zakar were so pleasant and did not hesitate for a second to help me out. Steve took my keys and within minutes he was back with my car…no evidence of the scuff. And did not charge me. Both of these gentlemen were professional and so nice to deal with. Thanks Steve and Zakar!
Can’t say enough about this dealership. Robert & Chris made buying a car a breeze! This was my daughters first big purchase. Not only did they stay late after they closed cause she was stuck in traffic, we never felt rushed. This was probably the smoothest car purchase by far! I highly recommend coming here, my daughter found the perfect Jeep and is estatic about her purchase! Thank you both for amazing service!
Had a great experience buying a used car here. Upfront, transparent pricing. Very friendly staff. Chris the GM and my salesman Dennis were both very courteous and respectful of my time. Would definitely recommend this dealership, they are one of the few good ones left out there who treat people as genuine customers and not people to milk dry of their money
Recently bought a vehicle from them and the entire process was amazing. Sales guys were all great, the finance manager; Chris, was outstanding and got everything we needed done. The GM even stopped in to thank us for buying a vehicle with them. Outstanding customer service and dealership. I would definitely recommend them for a vehicle and I will also be back in the future.
FRIENDLY, ATTENTIVE AND ACCOMMODATING! I FELT EXTREMELY COMFORTABLE AND IN THIS DAY WHERE CUSTOMER SERVICE IS SOMETHING IS NOT THE NORMAL ESPECIALLY SINCE COVID, I FELT THEY PROVIDED EXCEPTIONAL SERVICE! THANK YOU TO EVERYONE WHO HELPED ME MAKE MY PURCHASE - I ABSOLUTELY LOVE MY 2022 GHIBLI TROFEO! I NEVER DREAMED I WOULD GET THE EXACT CAR I FOUND IN A PICTURE ON GOOGLE. THANKS AGAIN TO ALL OF YOU FOR BEING A PART OF MAKING MY DREAM COME TRUE!!!!
Maserati of Tampa is the place to go to get a new ride. When you get there, ask for Dennis! Dennis is the best car salesman ever! He cares about his customers, and he goes the extra mile. He is very attentive and intelligent. From start to finish, He made me feel so comfortable. I promise he is the best!
Purchased a 2018 Ghibli S on April 30/2022 Professionalism, knowledge of product and great service would be appropriate for our experience at Maserati of Tampa. Dennis (our salesperson) exhumed these qualities along with Frank the GM and the rest of the team making my family feel special. Thank you gentlemen.
I had the best experience here! Dennis and Chris were so helpful and made the entire process exciting and easy. Dennis treated me like his own daughter and found me the car of my dreams! I would recommend this dealership to anyone in Florida because it was truly the best!
My husband had been looking for a specific vehicle. In this market used cars are hard to find. On a whim we drove through used lot and found it. We immediately sent a message and Dennis responded within the hour. It was Easter weekend and they were closed until Monday. Dennis followed up first thing Monday morning. He was amazing to work with. He knew how much we wanted this car and went above and beyond to secure it for us. We felt like we were treated fairly and honestly like old friends. Chris in finance was extremely professional and ... Read More Google - Apr 27, 2022
i have purchased many vehicles in my 70 years but i have to admit this was by far the most pleasant experience i have ever had ,great job !!!!! thank you .
Dennis was great from start to finish. Finance was quick and the price of the vehicle was spot on. Couldn’t be happier with my purchase.
Dennis was great, The whole process was a very good experience, which is not normal for car dealerships. Thank you
This is the second time I have visited the dealership about the same issue. Issue still not resolved and service is extremely short staffed. Zakar is great but he needs help.
My guys at Maserati of Tampa are very experienced and knowledgeable in my Ghibli. I will always recommend them for my vehicle needs and concerns.
Doesn’t offer pick up and drop off options. Also very expensive. Not friendly staff
Thank you so much to Zakar for his outstanding and professional service. I would recommend Maserati Tampa without hesitation
Everyone at the dealership was very nice and professional especially Josh and Frank, amazing customer service, these guys deserve the business and I will definitely go back and make referrals.
Excellent experience dealing with Dennis Hinton and Joe Cruppi. We will hapilly recommend this dealership
Very honest and upfront staff, we had a great and quick experience thank you Dennis Hinton very happy with my vehicle. We got a very fair price on our trade in, and Dennis made smooth as possible. Definitely will look for my next car from Maserati of Tampa.
I get always excellent service. I have no complaints whatsoever. I would recommend it without reservations.
Have bought 8 cars from this dealer. Denis, Chris, and Joe at Maserati are wonderful!! I keep coming back to them. They are professional, helpful, and very efficient. They aim to please. Please ask for them by name! The only thing that needs immediate improvement is the loaner car. Maserati can't expect a Maserati owner to drive a Ford Fusion while Maserati is serviced and service is paid for at a premium rate.
I really like the video presentation performed by the technician to let the car owner know exactly what the problem was and what was repaired. Zakar very friendly, follows up to make sure customer satisfied.
Z and his team are extremely professional and personable! A+ all the way around. I’ll be back!
Amazing experience! Maserati Tampa went above and beyond to ensure all my needs were met. The staff were exceptional as well.
My wife and I communicated with a gentleman named Dennis Hinton on a used vehicle they had on there lot. Dennis was charming ,professional, and transparent on the vehicle we were set on buying . We traded in a vehicle and they offered me a fair price. The purchase was quick no hanging around for hours and hours. Kudos to Dennis “you the man” very cordial a true gentleman. By the way we purchased a BMW B7 Alpina wow what a car couldn’t be happier. Christopher In finance also made it easy these guys have some cool cars on premises. ... Read More Google - Apr 8, 2022
Dennis and Joe were wonderful to deal with. Transaction handled perfectly and in a timely fashion under a tight deadline.
First service to change oil, costing $1000 is a little high. Otherwise great service. The vehicle was clean when delivered back.
From start to finish, nothing but the upmost professionalism and genuine display of customer service and care! No pressure, slick talk, or attempt to control the outcome. I truly had a wonderful experience! Thank you
Great customer service from Joe, Dennis and Chris, smooth transaction, everything was ready when I arrived, it was basically sign it and drive it. Thank you!!! Dr G
This place is off the chain cool! Chris and Dennis put me in the car I could only dream of. 2021 Porsche Carrera S. If you are looking for something 1 of a kind I recommend checking Maserati of Tampa out 1st! Thanks Guys!
Hello Mr. Mandarino and I understand that your group just recently took over Maserati of Tampa, and therefore I have been patient with your service department during this transition.
But now I would like to explain a problem that I am having with service and need to get you involved.
I own a 2019 Levante and on the morning of January 20th, I called service and left a voice mail Zakar Nathaniel to let him know that my backup camera bracket had broken and to make an appointment to bring it in for repair. Since I had not heard back from ... Read More DealerRater - Apr 1, 2022
You can buy a vehicle anywhere, but it truly is hard to put a price on excellent customer service. If you are looking to do business with a dealership, that truly values you and your relationship with them, you should consider Maserati Tampa. Having done business with the previous GM, Joe Cruppi, for many years and now, the newest GM, Frank Mandarino, you can be sure that Frank and his team implement a top down mentality to not just take care of the client, but exceed your expectations through excellence. Well done Maserati Tampa!
Frank Mandarino & his staff were outstanding. Attentiveness to service was superior. They very admirably earned my trust and business.
Great service! No pressure sales! Robert and Finance manager did a great job. I will definitely comeback!
Everyone was great and made the experience seamless . I would recommend their team without any reservation
We had an amazing experience purchasing our Vehicle From Maserati Tampa. From being greeted by a very friendly face (Dennis) to working with Bud and Chris with our trade-in value we were throughly happy all the way around. Even after the post purchase we were receiving communication from them making sure we were still happy with our purchase!!!
Dennis Hinton was courteous, patient, and thorough thru our buying process. He is a true professional. Chris Rogers was very helpful with all the required paperwork.
Excellent customer service and communication. Zakar is awesome and pick up to drop off was seamless.
Maserati service of Tampa.. called for tires to be repaired .. My service advisor --Zakar Nathaniel Maserati Tampa. Took GREAT care of my car .Found the tires I needed had car completed the same day.. Great Service. Thanks for everything
Excellent service, best quality and great customer care. I appreciated the video of my car servicing before I went to pick it up!
Better than before- Professional, understanding and patient! Zakar is wonderful! New ownership appears to be great~
Always a pleasure to deal with Joe , This is my 6th Maserati and I love It
Why do I like the Maserati service?
1) They make sure my car service has good service;
2) They call me before to check if I have some specific issues
2) They call me after car service to make sure if everything is fine;
3) Confidence, trust, and respect are things that I consider, and they check all those boxes.
4) I wish the best for the Maserati service team.
Note:
1) What I wrote above are my sincere thoughts. If I don't like the service, I will complain about it.
2) I didn't understand this question "How were contactless transactions at this dealership?&... Read More DealerRater - Mar 24, 2022
Service was great, Pickup and return of my car was very appreciated, Car was clean and returned on time,
I am so glad I purchased my new maserati suv from this dealership. Dennis was the best salesperson he definitely went above and beyond helping us with all of our needs. Such a positive experience from start to finish. I highly recommend this dealership but most of all Dennis is the one who sealed the deal! It was such a great experience I’ll buy my next vehicle from here also.
Service and communication was top notch. Left there feeling great about the experience and the vehicle.
Very courteous, great Manners and consideration for time. Zakar , the customer liaison is an outstanding representation of the customer service of this dealer. 😊 thanks
I recently made a purchase and could not be happier with the sales, service, expertise and overall experience. I felt like all the employees kept me informed and took their time to go over all my questions with kindness. I’m in LOVE with my Levante and would recommend this particular location to all of my friends and family. I look forward to seeing the same faces for future sales and service! Thank you for making me feel confident in my purchase and valued as a customer!
I highly recommend this dealer. I live in Michigan and completely purchased a vehicle from them without going there. The vehicle was just as pictured. Robert McDonald and Hans in finance made the purchase so easy and they are very friendly.
It was a pleasure buying a car from them. Everyone was very helpful and friendly.
Excellent service as usual. Zakar is always very responsive and a pleasure to deal with.
Amazing experience from start to finish. Everything you would expect from a high-end luxury car provider. Business basics like courtesy, kindness, informative, attention to detail , Honesty and integrity were unmatched. But they took it a step further by spending time getting to know me and understanding my family and as a father of three young kids that means a lot. They anticipated my needs and made the proper recommendations. I couldn’t be happier. Come to the dealership and ask for sales associate Dennis H or GM Frank M or even Bud H. It was a team effort and all ... Read More Google - Feb 15, 2022
I wanted to thank Joe Cruppi and Dennis Hinton of the dealership. Truly a great experience on my purchase honest straight forward and helped me purchase an awesome vehicle. I would highly recommend these gentleman and trust in them, thank you Joe and Dennis bless u guys
Zakar Told me I needed to replace my tire. I was in and out in time to make my lunch date.
I have used their sister service areas for BMW and Porsche and must say only at Maserati did I truly feel like they care. Zakar texted me constantly to keep me updated and informed of the progress of my car. To add the service staff treated my car like it was their own.
Ps: even when sitting in the service area other (sales) staff don't walk by without saying hello and asking to assist, very customer oriented. And Zakar can't say enough about his professionalism (explaining every issue and step taken) and making sure everything is fine and ... Read More DealerRater - Jan 30, 2022
This was one of the best experiences that I have had with vehicle servicing and repair. The staff was great and kept me informed on the status of my car. They were very accommodating with the processing of my warranty. They were prompt in scheduling my appointment and my car was returned to me clean and in good working condition. I appreciate this service very much.
The Service staff is very accommodating and responsive to the needs of the customer, whether it’s a scheduled appointment or an unforeseen circumstance.
Very helpful and was willing to above and beyond the service that my car needed. Even called me the next day to make sure that I didn’t need anything else.
With out a doubt the best buying experience that I have had while purchasing a car. Friendly, prompt, low pressure from the moment we started talking. What else could you ask for. Very happy with my purchase and the experience. Denis and Joe are the best!
Excellent customer service! Staff is amazing to work with and communicated throughout the process. I would highly recommend!
Superb customer service! Excellent communication throughout the service process, including a thorough timeline. The convenient options for pick and/or drop off of vehicle are over and above amazing and convenient.
Quick and friendly service came in with a BMW and walked out with the Ghibli Trofeo. Best quick service ever.
Zakar was of great help and assistance with amazing customer service I would highly recommend him and Maserati to my family.
I was treated like family the minute I arrived. By far the BEST customer service experience I have received at a Car dealership. I had ordered a custom Mercedes Benz and the service at their New York and Florida dealership were no where close to the service I received at This Maserati location. Mercedes Benz will not see any money from me. I am completely satisfied with the service given to me at Maserati of Tampa. I purchased a Levante (modena) edition and will go back to Purchase another one soon. The GM, Sales rep and Finance rep were amazing! ... Read More DealerRater - Nov 8, 2021
From the moment I arrived I was given the BEST customer service. Will definitely go back to purchase my 2nd Maserati.
I had a very bad service experience at the other Maserati Dealership in St. Pete after a week of no return calls from the service dept. I had nearly $4K worth of service work to be done. I canceled my order and got a refund as I did not feel comfortable with them doing the work at this point. I then called Maserati of Tampa and the team there was very pleasant and very organized. I worked with a gentleman named Zakar who was very knowledgeable, had excellent communication skills, and fixed the various items I needed for my Granturismo. ... Read More Google - Sep 17, 2021
Good customer service, good treatment and a lot of kindness thinking about the customer's needs. Good offers. Joe is the best!
Best car buying experience we have ever had! It was an amazing experience from my first call to the paperwork and delivery. Joe Cruppi and Dennis were professional, knowledgeable, client centric and made the process so easy! We are excited to start a long relationship with Maserati.